Shipping policy
Shipping Policy – TheCuren
At TheCuren, we aim to ensure your products reach you in the safest and fastest way possible.
1. Order Processing
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Orders are processed within 1–2 business days of receiving confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Partners
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We ship via trusted courier services to ensure timely and secure delivery.
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Tracking details will be shared via email/SMS once your order is dispatched.
3. Delivery Timelines
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Other Cities | 4–7 business days |
| Remote Areas | 7–10 business days |
Note: Delivery timelines are approximate and may vary due to external factors like weather, festivals, or courier delays.
4. Shipping Charges
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Free shipping on prepaid orders above a specific value (if applicable).
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Standard shipping charges may apply and will be shown during checkout.
5. Delivery Address
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Ensure that the shipping address and contact number provided are accurate.
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We are not responsible for non-delivery due to incorrect or incomplete address details.
6. Damaged or Lost Packages
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In case of damaged or tampered packages, please do not accept delivery and notify us immediately at support@thecuren.com.
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If your order is marked as delivered but not received, contact us within 48 hours.
7. International Shipping
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Currently, we only ship within India.
